1. Acceptance of Terms

By accessing or using the website and services of Prime Gate, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services

Prime Gate provides wholesale trading and export of natural resources including but not limited to coal, palm oil, coffee, cocoa, rubber, spices, incense, and oud. Services are subject to availability, contractual agreements, and applicable laws.

3. Orders and Contracts

All orders and supply agreements are subject to written confirmation. Prices, quantities, and delivery terms are as agreed in individual contracts. We reserve the right to refuse or cancel orders at our discretion.

4. Pricing and Payment

Prices are quoted as per agreement and may vary based on market conditions, quantity, and terms. Payment terms will be specified in each contract. Currency and payment methods are as agreed between the parties.

5. Shipping and Delivery

Delivery terms (Incoterms), lead times, and shipping arrangements are defined in the relevant contract. Prime Gate is not liable for delays caused by force majeure, customs, or circumstances beyond our reasonable control.

6. Limitation of Liability

To the fullest extent permitted by law, Prime Gate shall not be liable for indirect, incidental, or consequential damages arising from use of the website or from trading activities, except where such limitation is prohibited.

7. Intellectual Property

All content on this website, including text, logos, and images, is the property of Prime Gate or its licensors and is protected by intellectual property laws. You may not reproduce or use it without prior written permission.

8. Governing Law

These terms are governed by the laws of Indonesia. Any disputes shall be resolved in the courts of the jurisdiction in which Prime Gate operates.

9. Changes

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the site after changes constitutes acceptance.

10. Contact

For questions about these Terms and Conditions, please contact us via the contact page or at the email address provided on our website.